In order to meet the demand of most of the IT employees, ITCertKing's IT experts team use their experience and knowledge to study the past few years ISEB certification ISEB-ITILF exam questions. Finally, ITCertKing's latest ISEB ISEB-ITILF simulation test, exercise questions and answers have come out. Our ISEB ISEB-ITILF simulation test questions have 95% similarity answers with real exam questions and answers, which can help you 100% pass the exam. If you do not pass the exam, ITCertKing will full refund to you. You can also free online download the part of ITCertKing's ISEB certification ISEB-ITILF exam practice questions and answers as a try. After your understanding of our reliability, I believe you will quickly add ITCertKing's products to your cart. ITCertKing will achieve your dream.
You can free download part of ITCertKing's practice questions and answers about ISEB certification ISEB-ITILF exam online, as an attempt to test our quality. As long as you choose to purchase ITCertKing's products, we will do our best to help you pass ISEB certification ISEB-ITILF exam disposably.
When you try our part of ISEB certification ISEB-ITILF exam practice questions and answers, you can make a choice to our ITCertKing. We will be 100% providing you convenience and guarantee. Remember that making you 100% pass ISEB certification ISEB-ITILF exam is ITCertKing.
ISEB ISEB-ITILF certification can guarantee you have good job prospects, because ISEB certification ISEB-ITILF exam is a difficult test of IT knowledge, passing ISEB certification ISEB-ITILF exam proves that your IT expertise a strong and you can be qualified for a good job.
We should use the most relaxed attitude to face all difficulties. Although ISEB ISEB-ITILF exam is very difficult, but we candidates should use the most relaxed state of mind to face it. Because ITCertKing's ISEB ISEB-ITILF exam training materials will help us to pass the exam successfully. With it, we would not be afraid, and will not be confused. ITCertKing's ISEB ISEB-ITILF exam training materials is the best medicine for candidates.
Exam Code: ISEB-ITILF
Exam Name: ISEB (The Foundation Examination - ITIL®)
One year free update, No help, Full refund!
Total Q&A: 418 Questions and Answers
Last Update: 2013-11-01
ISEB-ITILF Free Demo Download: http://www.itcertking.com/ISEB-ITILF_exam.html
NO.1 The group that reviews Changes that must be installed faster than the normal Change process is
called the:
A. Technical Management (TM)
B. Urgent Change Authority (UCA)
C. Emergency Change Advisory Board (ECAB)
D. Urgent Change Board (UCB)
Answer: C
ISEB test ISEB-ITILF ISEB-ITILF ISEB-ITILF certification training ISEB-ITILF
NO.2 The BEST description of the purpose of Service Operation is?
A. To decide how IT will engage with suppliers during the Service Management Lifecycle
B. To proactively prevent all outages to IT Services
C. To deliver and support IT Services at agreed levels to business users and customers
D. To design and build processes that will meet business needs
Answer: C
ISEB ISEB-ITILF test answers ISEB-ITILF ISEB-ITILF braindump ISEB-ITILF original questions
NO.3 Service Assets are used to create value. Which of the following are the MAJOR types of Service Asset?
A. Services and Infrastructure
B. Applications and Infrastructure
C. Resources and Capabilities
D. Utility and Warranty
Answer: C
ISEB ISEB-ITILF test questions ISEB-ITILF ISEB-ITILF
NO.4 What is a RACI model used for.?
A. Defining roles and responsibilities
B. Monitoring services
C. Performance analysis
D. Recording Configuration Items
Answer: A
ISEB ISEB-ITILF ISEB-ITILF demo ISEB-ITILF exam simulations
NO.5 Effective release and deployment management enables the service provider to add value to the
business by?
A. Ensuring that all assets are accounted for
B. Ensures that the fastest servers are purchased
C. Delivering change, faster and at optimum cost and minimized risk
D. Verifying the accuracy of all items in the configuration management database
Answer: C
ISEB ISEB-ITILF test questions ISEB-ITILF test ISEB-ITILF exam prep ISEB-ITILF exam dumps
NO.6 A plan for managing the end of a supplier contract should be created when?
A. The contract is being negotiated
B. The contract is about to be ended
C. The Supplier Manager decides that there is a risk the contract might need to end soon
D. The contract has been agreed
Answer: A
ISEB dumps ISEB-ITILF ISEB-ITILF ISEB-ITILF study guide ISEB-ITILF
NO.7 How many times should each stage of the Plan, Do, Check, Act (PDCA) cycle be visited?
A. Each stage should be carried out once in the order Plan-Do-Check-Act
B. There should be a single Plan, then the Do-Check-Act cycle should be repeated multiple times to
implement Continual Improvement
C. There should be a single Plan and Do, then Check and Act should be carried out multiple times to
implement Continual Improvement
D. The entire cycle should be repeated multiple times to implement Continual Improvement
Answer: D
ISEB test answers ISEB-ITILF ISEB-ITILF ISEB-ITILF certification ISEB-ITILF
NO.8 Which of the following sentences BEST describes a Standard Change?
A. A change to the service provider's established policies and guidelines
B. A pre-authorized change that has an accepted and established procedure
C. A change that is made as the result of an audit
D. A change that correctly follows the required change process
Answer: B
ISEB ISEB-ITILF pdf ISEB-ITILF ISEB-ITILF dumps ISEB-ITILF certification
NO.9 Which of the following statements is INCORRECT?
A. The Service Knowledge Management System (SKMS) includes Configuration Management Databases
(CMDB)
B. The SKMS is part of the Configuration Management System (CMS)
C. The SKMS can include data on the performance of the organization
D. The SKMS can include user skill levels
Answer: B
ISEB test ISEB-ITILF ISEB-ITILF ISEB-ITILF test ISEB-ITILF answers real questions
NO.10 Which role would you MOST expect to be involved in the management of Underpinning Contracts?
A. Service Catalogue Manager
B. IT Designer/Architect
C. Process Manager
D. Supplier Manager
Answer: D
ISEB certification ISEB-ITILF test answers ISEB-ITILF certification
NO.11 Which of the questions does Service Strategy help answer with its guidance?
1) How do we prioritize investments across a portfolio?
2) What services to offer and to whom?
3) What are the Patterns of Business Activity (PBA)?
A. 3 only
B. 1 only
C. 2 only
D. 1, 2 and 3 are all true
Answer: D
ISEB test answers ISEB-ITILF ISEB-ITILF test ISEB-ITILF exam
NO.12 Exhibit: * Missing*
Which is the correct combination of Service Management terms across the Lifecycle?
A. 1A, 2B, 3C, 4D
B. 1C, 2D, 3A, 4B
C. 1C, 2B, 3A, 4D
D. 1B, 2C, 3D, 4A
Answer: C
ISEB braindump ISEB-ITILF ISEB-ITILF test
NO.13 Which of the following is NOT the responsibility of the Service Catalogue Manager?
A. Ensuring that all operational services are recorded in the Service Catalogue
B. Ensuring that information in the Service Catalogue is accurate
C. Ensuring that information in the Service Catalogue is consistent with information in the Service
Portfolio
D. Ensuring that information within the Service Pipeline is accurate
Answer: D
ISEB exam simulations ISEB-ITILF test questions ISEB-ITILF pdf ISEB-ITILF
NO.14 Which of these statements about Service Desk staff is CORRECT?
A. Service Desk staff should be recruited from people who have high levels of technical skill to minimize
the cost of training them
B. The Service Desk can often be used as a stepping stone for staff to move into other more technical or
supervisory roles
C. The Service Desk should try to have a high level of staff turnover as the training requirements are low
and this helps to minimize salaries
D. Service Desk staff should be discouraged from applying for other roles as it is more cost effective to
keep them in the role where they have been trained
Answer: B
ISEB ISEB-ITILF exam ISEB-ITILF exam prep
NO.15 Which of the following is NOT one of the five individual aspects of Service Design?
A. The design of the Service Portfolio, including the Service Catalogue
B. The design of Market Spaces
C. The design of new or changed services
D. The design of the technology architecture and management systems
Answer: B
ISEB ISEB-ITILF exam ISEB-ITILF questions
NO.16 Which of the following is NOT an example of Self-Help capabilities?
A. Requirement to always call the service desk for service requests
B. Menu-driven range of self help and service requests
C. Web front-end
D. A direct interface into the back end process handling software
Answer: A
ISEB test ISEB-ITILF ISEB-ITILF demo ISEB-ITILF ISEB-ITILF demo ISEB-ITILF
NO.17 The group that authorizes changes that must be installed faster than the normal process is called the?
A. Emergency CAB (ECAB)
B. Urgent Change Authority (UCA)
C. Urgent Change Board (UCB)
D. CAB Emergency Committee (CAB/EC)
Answer: A
ISEB exam simulations ISEB-ITILF ISEB-ITILF ISEB-ITILF
NO.18 In which core publication can you find detailed descriptions of Service Level Management, Availability
Management, Supplier Management and IT Service Continuity Management?
A. Service Transition
B. Service Design
C. Service Strategy
D. Service Operation
Answer: B
ISEB exam simulations ISEB-ITILF demo ISEB-ITILF ISEB-ITILF dumps ISEB-ITILF
NO.19 Which of the following statements is INCORRECT?
A. The SKMS is part of the Configuration Management System (CMS)
B. The SKMS can include data on the performance of the organization
C. The Service Knowledge Management System (SKMS) includes Configuration Management Databases
(CMDB)
D. The SKMS can include user skill levels
Answer: A
ISEB ISEB-ITILF dumps ISEB-ITILF test ISEB-ITILF ISEB-ITILF
NO.20 Which of the following models would be most useful in helping to define an organizational structure?
A. Service Model
B. Continual Service Improvement (CSI) Model
C. RACI Model
D. Plan, Do, Check, Act (PDCA) Model
Answer: C
ISEB ISEB-ITILF ISEB-ITILF answers real questions
ITCertKing offer the latest 70-461 exam material and high-quality 3I0-012 pdf questions & answers. Our HP2-B100 VCE testing engine and 1Z0-478 study guide can help you pass the real exam. High-quality MB6-700 dumps training materials can 100% guarantee you pass the exam faster and easier. Pass the exam to obtain certification is so simple.
Article Link: http://www.itcertking.com/ISEB-ITILF_exam.html
没有评论:
发表评论